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Contact Us

Toll-free: (800) 236-5560
Local: (608) 243-5000
7:30 am–7:00 pm Mon–Thu
7:30 am–6:00 pm Fri
8:00 am–1:00 pm Sat
Lost/Stolen debit card:
or call (800) 236-5560
24 Hours a day
Loan Inquiries:
608-243-5000 or
800-236-5560 option 1
Loan fax: (608) 243-5025
7:30 am-7 pm Mon-Thu
7:30 am-6 pm Fri
8 am-1 pm Sat
Credit card support:
(800) 236-5560
24 Hours a day
Debit card support:
(800) 236-5560
24 Hours a day
Teller Phone:
Toll-free: (800) 236-0985
Local: (608) 245-5698
24 Hours a day
Frequently Asked Questions


Member Support Center

Need to reorder checks, looking for deposit slips or other forms to print and submit? Find them in our Member Support Center!

Secured Messaging and Email

If you have specific questions about your account, please log into Online Branch and use the Message feature to send us a secure message. If you have a general question or would like to send feedback, send us an email at [email protected].

For your security, please do not send personal or sensitive information when using email links. 

Report fraud or share related concerns

It’s simple to report a scam, share concerns or ask any fraud-related questions. You can reach our team at 800-236-5560 or [email protected]. Our email is monitored during business hours, and we’ll get back to you within one business day. Please don’t share any personal information, account numbers or other private information via email.

Talk with an expert

Connect With A Mortgage Loan officer
Connect with a Summit Financial Advisor
request deletion of your digital banking data
Please send us an email at [email protected]

Mailing Address

Correspondence, deposits, and other physical mail

For regular mail, please use Summit's general mailing address:

PO Box 8046
Madison, WI 53708-8046

For overnight envelopes, please use the Summit headquarter's physical address (unless your recipient specifies otherwise):

1709 Landmark Dr
Cottage Grove, WI 53527